Frequently Asked Questions

To play for with OLYMPIC-ONLINE:COM you must agree to the OLYMPIC-ONLINE.COM terms and conditions and be at least 21 years old and. OLYMPIC-ONLINE.COM can be access via the internet anywhere in the world, but this does not necessarily mean that you are allowed to gamble with us. Most countries have their own rules regarding online gaming and so you must make sure you're aware of any regulations and adhere to their rules.

OLYMPIC-ONLINE.COM does not accept players from the American Samoa, Guam, Hong Kong, Israel, Netherlands Antilles, Northern Mariana Islands, Philippines, Puerto Rico, Taiwan, U.S, Virgins Islands, USA, US Minor Outlying Islands, Vietnam, Turkey, Bulgaria, France

Yes you can! Simply click Play now Casino/Poker on our Olympic-Online main page and the flash version which supports MAC and Linux computers will open.

In order to play we need to verify your age and personal information. If automatic verification is not possible we kindly ask you to do one of the following:

1)      take a photo of your ID document with a camera or mobile phone and send it to support at olympic-online dot com

2)      skan your ID document and send it to support at olympic dot online dot com

3)      visit your nearest Olympic Casino in Estonia and show your ID document at the reception

Unverified persons are not allowed to play cash tabels and tournaments!

Gambling laws of Estonia state that age and personal information of every person must be verified before allowed to play.

Our download page explains all about the download process which is quick, easy to follow and only needs to be completed once. OLYMPIC-ONLINE.COM can then be accessed from the Start Menu and/or Desktop on your computer.

Alternatively you can click here to start downloading immediately.

Once you have successfully opened a Real Money account, log in using your username and password details. Select on the cashier tab, select your desired deposit method and the required amount.

When logging into Olympic-Online casino or poker room click on FORGOT PASSWORD.

And enter the necessary information. Your new password will automatically be sent to your registered e-mail.

OLYMPIC-ONLINE.COM makes sure that your details are 100% secure, 100% of the time. We use the best quality security measures including industry standard RSA encryption and a Firewall. Making payments online has never been safer. View our Privacy Policy here on our website.

Our industry standard Random Number Generator yields a payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.

Technical Systems Testing, an internationally recognized and respected Accredited Testing Facility, certifies that our games are 100% fair and random. 

A Random Number Generator (RNG) is a computer program which ensures the game results are produced randomly. It guarantees the outcome of each card deal and every dice roll is not unrealistically duplicated, cannot be predicted, and the results cannot be manipulated so you always get fair results

Log in to the casino, and select 'Options'. You will find a range of choices which you can customize to improve and personalize your playing experience. These include visual, audio and game settings.

You check your game history by going into the game you want to investigate. Go into the game, and click on the menu button in the bottom right hand corner of the screen. Then select "History" to get visibility on all your details.

Alternatively you can go to the “Cashier” and click on “History”.

All our games rules can be found in the Help section of the Casino. The information will help you learn how to play the game and how the software functions. This feature can be used when playing the games, as well as from the lobby.

You can only change your bet amount before you've played your move. If you roll the dice or deal the cards (depending on your game choice) – that bet is completed. However, if you see you want to correct your bet before you hit submit, you can right-click your mouse on your chips to remove them.

In addition, there is a Clear Bet button in roulette which removes all your bets from the table. Slots and Video Poker have a Cash Out button which return your coins to your balance.

OLYMPIC-ONLYNE.COM has an integrated mechanism which protects players from internet disconnections. If you are disconnected when playing, and cannot log back in, you will be logged out after a specific period of inactivity.

If playing Blackjack, Video Poker or Craps when a disconnection occurs, you will return to the exact moment when the game was interrupted if you successfully log back in. If playing Slots and Roulette, you need to go to Game History to see the outcome of your game.

Olympic Casino has a unique Comps points program that enables all Real Money players earn points while they play. On average every time you wager ten units of currency, you gain 1 comp point. Once you've built up your points, they can be exchanged for cash.

Wagering is when you bet money on our games. It is important as it affects most bonuses and promotions. It's simpler than it may sound.

Contact support at olympic-online dot com to check that your account is set up to receive these emails. Also check your spam box as they sometimes arrive here; in this instance, just add our "from email address" to your trusted list.

The best way to receive bonuses from Olympic-online.com is to subscribe to our promotional emails and check your emails regularly. You can then enjoy a variety of weekend, mid week, and monthly special offers.

VIP status is decided by how much you wager. Real money players who frequent our casino regularly wager quickly enough to gain VIP Club Membership. The VIP club provides access to a range of exciting benefits and personalized treatment.

The VIP Program is tiered, with offers gaining in generosity as you climb up the levels. Some of the benefits you may be eligible for include; invite only promotions, Match Deposit Bonuses. We guarantee you get the best possible service.

We offer a variety of payment methods; these are visible in the cashier and in the website.

To deposit, you need to have a real money account. Go into the cashier section, select your preferred payment method and amount, following the simple steps. Once you've received confirmation, your money will be in your balance and you can play.

In the Cashier, click on the Withdraw section. Select the withdrawal method you prefer and the amount you want. If you need any help, use the live Chat facility to get our member support team.

All withdrawal requests are subject to a processing period which is currently 48 hours. During this processing period you can cancel your withdrawal request without being subject to processing fees. VIP players can enjoy reduced processing times – dependant on their VIP level.

The average download time is approximately 8 minutes using a standard 56Kbs modem, or 2 minutes with cable or ADSL connections. The minimum system requirements for the software are: Windows XP/2000/98/NT/95, P166MMX, 32MB RAM, 16-bit color and 20MB free hard disk space. For the best possible results, set your monitor to high color (16 bit) and 600x800 resolution.

Every time you finish a hand at a table, you get Frequent Player Points. How many you get depends on various factors, probably the most important of which is your VIP level.

Once you have enough Points, you can convert them into real money which will be added to your balance. The conversion rate is 1000:1. For example, converting 1000 Points will give you $1 (or the equivalent in your selected currency). Conversion is done by clicking the “Cash In Points” button in the Cashier.

Frequent Player Points are points you accumulate as you play at poker tables and in tournaments. They can be converted to real money, or exchanged for physical prizes.

Your Frequent Player Points balance is shown in the Cashier’s “My Account” section, under the Frequent Player Points tab. Here you can see how many Frequent Player Points, bonus dollars and tournament tokens you have. You can also see your VIP level, and how many Frequent Player Points you need to get by a particular date to be upgraded to the next level.

You may register for tournaments by clicking the "Tournament" tab in the lobby and choosing a tournament that is still open for registration. When your selected tournament starts, your table will automatically open. All seats are assigned randomly, and please bear in mind that if you're already playing in the maximum number of tables allowed (16) you’d be presented with a dialog box asking you whether you'd like to quit one of the tables so the tournament table launches. You will be marked 'away from the table' until you join the tournament table.

Cash game Rake Structure – Multi Currency

The amounts relate to all currencies

Player collusion is something that all players detest, and is a form of cheating whereby two or more players are working together to gain an unfair advantage over other players on a table. Our poker site employs a combination of automated and human monitoring tools to identify and prevent any irregular play patterns or incidences of collusion between players, thus ensuring fair gaming and a pleasant, honest poker environment. Advanced algorithms designed by veteran poker professionals and industry experts are set to trigger system events should any such patterns be identified; all gaming activity - every card, hand, move, win, loss, etc. - is recorded by the system to aid investigation.

* Above is the standard payout structure, for specific tournaments it may vary – be sure to check the tournament details for the tournament before you register.